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Priority Intelligence

One crucial piece of intelligence can change everything.

Supercharging human capability

When complex safety and security threats move fast, you need to move faster. AI is essential. Priority Intelligence™ focuses on providing you with the right intelligence to prioritize the right action.

398,000

Students exposed to gun violence since Columbine in 1999

16,750

Global fatalities caused by natural disaster emergencies in 2024

~$15.6T

Projected annual cost of cybercrime and cyber attacks by 2029

63%

Health workers globally who have experienced workplace violence

When time saves lives, AI saves time

Imagine if AI could shave minutes – not just seconds – off an emergency response, or make watching enterprise security video obsolete. Priority Intelligence helps to augment human focus, effort and performance, saving you time when it matters most.

A call taker answers a 911 call

A call taker answers a 911 call

A backpacker is having a heart attack. AI detects and highlights keywords mentioned by the caller.

A location is established

Location is established

The location of the incident automatically populates on the map, showing nearby resources.

A drone is deployed

A drone is deployed

A drone equipped with a defibrillator is directly dispatched to the location.

A life is saved

A life is saved

70 seconds is the average response time of a drone to a 911 call.

A call taker answers a 911 call

A call taker answers a 911 call

A backpacker is having a heart attack. AI detects and highlights keywords mentioned by the caller.

A location is established

Location is established

The location of the incident automatically populates on the map, showing nearby resources.

A drone is deployed

A drone is deployed

A drone equipped with a defibrillator is directly dispatched to the location.

A life is saved

A life is saved

70 seconds is the average response time of a drone to a 911 call.

Motorola Solutions technology ecosystem Motorola Solutions technology ecosystem Motorola Solutions technology ecosystem

Verified information you can trust

Just as hearing more sides of a story can change your understanding, AI that can cross-reference data from across more technologies – voice, video and software – and workflows can call your attention to discrepancies and deliver more accurate information.

AI that draws conclusions from a single source can be dangerous.

Meet Assist, your AI assistant

Devices and screens here to Assist

Meet Assist, your AI assistant

With Priority Intelligence, AI finds the patterns and potential within data that matter to you. Assist, your AI assistant, is thoughtfully integrated across our workflow to surface insights without disruption. From AI in policing to AI in security, Assist makes data and actions clearer.

Learn more

AI labels: Transparency in AI innovation

Our AI labels, a first for public safety and enterprise security products, provide clear, concise information about how AI is used in our technologies, bringing clarity to AI’s important role in helping to protect people, property and places.

Learn more

Safety starts with trust

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Responsible Innovation

We design technologies intentionally, purposefully and responsibly to empower human decision-makers to help make people, properties and places safer.

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Ethical Technology Governance

Our technology advisory committee governs our ethical use of technology to positively impact the world & ensure we maintain the highest standards of integrity.

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Compliance

We protect your data, align to applicable regulatory and industry standards and maintain robust compliance certifications, attestations and reports.

Learn how mission-critical AI is shaping our future on the Mahesh the Geek podcast.

AI frequently asked questions

Artificial intelligence (AI) refers to computer systems or machines designed to simulate human intelligence. In the realms of safety and security, AI-powered solutions are rapidly transforming operations. These systems can handle tasks that typically require human cognitive abilities—learning, reasoning, understanding natural language and problem-solving. Examples of AI in safety and security include voice-enabled interactions, semi-automated or automated decision-making systems and AI-driven data analytics used to enhance operational performance, data security and efficiency across industries.

Priority Intelligence is Motorola Solutions’ artificial intelligence (AI) strategy, focused on providing you with the right intelligence to prioritize the right action. We are building our AI to assist you with the knowledge you need, when you need it and to automate routine tasks, so you can stay focused on what’s important.

In public safety and enterprise security, there’s nothing worse than knowing that a key piece of intelligence that would've helped you make a better decision was available, but did not get to you in time. Our AI strategy is focused on providing you with the right intelligence to prioritize the right action, overcoming those data sharing obstacles. When AI can make tailored information proactively available, instead of something that needs to be found, it can automate tasks and assist, focusing your attention where it’s needed.

We believe that AI, designed the right way, can help ensure critical knowledge that could change your actions in the moment, is presented to you when and where you need it, so you can make more efficient, effective and safer decisions. That's Priority Intelligence.

Responsible AI means that AI technology is developed and used ethically and transparently to benefit society. This includes minimizing biases, prioritizing privacy and maintaining accountability in AI-informed decisions. To help avoid blind trust and overreliance in AI’s outputs, we design AI with ‘good friction’ - technology guardrails - so humans remain the ultimate decision makers.

At Motorola Solutions, we design AI systems with trust and transparency at the forefront, prioritizing human decision-making while safeguarding data privacy and ethical standards. Building trust in AI systems requires transparency in how they work and the data they use. We deliberately design our AI to be:

  • Accountable: You can easily see, check and override AI recommendations.

  • Contextual: You receive information tailored to your specific role, task and situation.

  • Engaging: You stay actively involved to guard against your blind trust in AI, supported by built-in technology guardrails that help you remain the ultimate decision-maker.

  • Tangible: You understand how the AI reached its conclusions and can see the sources from which it collated information.

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