AI labels: Describing AI’s use in safety and security technologies
Our AI-enabled technologies help to augment human focus, effort and performance when seconds matter. AI labels provide clear, concise descriptions of how AI is used in our products.
How we design AI-assisted experiences
AI must be responsibly designed for mission-critical contexts in order to reliably assist people - and supercharge human capability - in critical moments of safety or security.
At its core, we design AI to maximize human strengths like judgment and reasoning, and to adapt to changing roles, tasks, risk levels and cognitive states. Our AI design principles include:
Make it accountable
We believe AI outputs should be traceable and transparent, whereby the user can easily see, check and override AI’s recommendations.
Make it contextual
We believe AI should provide information tailored to the user’s role, task and current situation for optimized assistance.
Make it engaging
We believe AI design should keep users cognitively engaged and alert to avoid blind trust or overreliance in technology.
Make it tangible
We believe a user should be able to understand how AI conclusions were reached and see the sources from which suggestions were drawn.
How to read an AI label
AI labels explain the type of AI used in a product, who owns the data processed, human controls and the purpose behind the product’s specific application of AI. Explore how to read each section of an AI label below.
Description
Offers a clear, concise summary of how AI is used in the product. AI is a technology that enables computers and machines to simulate human intelligence and problem solving. AI is an overarching term that includes machine learning and generative AI.
Model purpose
Explains why the AI model(s) is used in the product. Examples include:
- Anomaly detection, or determining whether identified data is unusual or atypical against established patterns.
- Audio transcription, or converting spoken words from an audio file into written text.
Model trained with customer data
Denotes whether AI models in the product were trained with customer data. This is application dependent.
1st or 3rd party model
Explains the AI model source. A first party - or proprietary AI model - is developed in-house whereas a third party model is developed outside Motorola Solutions and made available by a third party vendor. In some instances Motorola Solutions may customize third party models.
Generative AI
Denotes whether the product leverages an AI model that can generate images, videos, audio, text or other processed content. This type of AI model is also known as “GenAI.”
Type of media AI can process
Details what formats of media the AI model(s) can process, for example, video, audio or text.
Customer data AI can access
Explains who controls the data processed by the AI model(s) and who sets data retention policies.
AI definitions and terminology
Clarity in AI terminology is foundational to describing its use in safety and security technologies.
Explore our products’ AI labels
Want to read more AI labels? Visit our product pages by clicking on the links below.
Our approach to responsible technology
We purposefully build programs, processes and guardrails to support technology’s use as a force for good.
Explore our commitment to earning your trust
Responsible Innovation
We design technologies intentionally, purposefully and responsibly to empower human decision-makers to help make people, property and places safer.
Ethical Tech Governance
The Motorola Solutions Technology Advisory Committee governs our ethical use of technology to ensure we maintain the highest standards of integrity.
Compliance
We protect your data, align to applicable regulatory and industry standards and maintain robust compliance certifications, attestations and reports.
Privacy
We recognize the responsibility that comes with handling sensitive data and promote ethical data management to protect privacy rights.
Security
We design, develop and deploy our products to protect the information security of the communities, businesses and public safety agencies we serve.