Overview
Keep your MOTOTRBO two-way radios up-to-date and secure.
MOTOTRBO is designed and built for long-lasting performance, but it is not always possible to prevent every equipment failure. To keep you safe and connected, your radios need to be kept up-to-date and protected. To help maintain your MOTOTRBO radio at optimal levels, optional service packages are available to provide extended and enhanced levels of protection including cover for accidental damage and wear and tear.
Service features
Software updates
At Motorola Solutions, we are constantly innovating and adding new features through our certified and tested software releases. Take advantage of these updates and enhancements, plus the latest cybersecurity updates, with access to the newest versions of software for your radio.
Hardware repair
With state-of-the-art diagnostic equipment and expert hardware repair, all radios are returned to factory specifications in our ISO9001 certified service depots. Different levels of cover are available including repair for wear and tear or accidental damage.
Remote technical support
Our experienced technologists are available to help isolate and resolve issues you may have with your MOTOTRBO radios. With an extensive knowledge base, trained and certified technical engineers and leading standards for escalation procedures, this team can help troubleshoot and find resolutions for a wide range of technical issues.
Predictable budgets
Budget in advance for device maintenance to reduce unexpected repair costs and lower your total cost of ownership.
Service packages
Keep your MOTOTRBO two-way radios and infrastructure up-to-date and secure.
To keep you safe and connected, your radios and infrastructure need to be kept up-to-date and protected. Essential Services include premium features that ensure continuous security, performance and enhanced functionality of your radios and infrastructure. With Premier Services, you transfer radio operations to our experienced managed services professionals to reduce your risks and maximize radio performance.
Device services
Essential software
Enhance communication by taking advantage of MOTOTRBO Premium software features and software updates. Ensure continuous security, performance and enhanced functionality of your two-way radios and infrastructure by getting access to MOTOTRBO certified and tested release software updates and upgrades. Essential Software protects your investments through access to new features as they are developed and expands your capabilities beyond voice for increased productivity, reliability and safety.
Essential software / repair
Our two-way radios are built for superior performance. With expert hardware repair, all radios are returned to factory specifications. Service centers are certified to comply with ISO9001. All Hardware Repairs are expedited back to you so you can be productive and keep your operations running smoothly.
Premier services
Premier Services allow you to lower your total cost of ownership and focus on your mission as we work with you to define measurable service level agreements to achieve performance expectations.
