Video Services
Maximize uptime and reduce costs with expert support that keeps your video technology secure and optimized for reliable, trusted performance every day.
You can’t compromise on situational awareness or evidential footage
Optimize your video investments with our video managed services, for peak performance every day - so you'll know you can rely on our cameras to get real-time information in the field and investigative insights after the fact.
Software maintenance
Download the latest firmware to keep your devices and software current and secure.
Technical support
Get real-time help from our trusted team of subject-matter experts.
Hardware repair
Receive repairs for manufacturing defects and standard wear and tear.
Accidental damage and advanced replacement
Obtain a replacement device in advance to eliminate downtime.
Select the right video managed services package
Discover support designed to optimize your organization's operations. Whether you’re looking for services for your in-car video systems, body cameras, video RSMs, fixed video or license plate recognition, we have a video service package to fit your needs.
Services for Avigilon fixed video
Maintain peak performance of your IP video security cameras with our range of professional services.
Services for in car video
Ensure your in car cameras are ready to capture every incident while you’re in the field.
Services for body cameras and video RSMs
Keep your body cameras (V700, V200 and VB400) and SVX video remote speaker microphones field-ready with our tailor-made services.
Services for license plate recognition (LPR)
Explore our comprehensive service options for our license plate recognition camera portfolio - spanning fixed, mobile and quick-deploy cameras.
Explore our Customer Hub
Track cases, see and update case management details, submit repair requests and much more.
The team of people at Motorola Solutions who deal with the VB400 are just fantastic... extremely helpful and responsive... one in a million.
Brandon Ammerman
Assistant Chief, Hobart PD
Latest video security blogs
Explore the newest insights and updates on our video security solutions and services.
Police Drones in 2026: The complete guide to law enforcement UAS
Rise of drones for policing Drone technology has permeated nearly every sector of society. Yet its impact on law enforcement has been particularly transformative. Once a niche tool, drone technology in policing has seen explosive growth. In 2020, the Center for the Study of the Drone at Bard College reported that only 559 municipal police… Read More
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ISC West 2026 in Las Vegas: Explore the future of converged security
ISC West 2026 remains the premier converged security trade conference in the U.S. If you are asking what ISC West is, it is the ultimate destination for security professionals looking to explore the intersection of physical and digital safety. The ISC West show brings together industry innovators to solve the complex challenges of a hyper-connected… Read More
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Escalating Danger: Defending Against Cyber Threats to Video Security
Picture a ransomware attack on a police department. In addition to affecting servers and laptops, it also disables body-camera docking stations, preventing officers from uploading critical footage and recharging their devices. As this recent attack on a New York State police department highlights, cyber threats to video security cameras and systems are more than a… Read More
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