Device & Radio Management Services
Ensure the availability and performance of your mission-critical and business communications with expert support and comprehensive services for two-way radio and broadband devices.
Your team relies on instant communications
When seconds count, your message must get through. Partner with our experts and leverage our suite of services to streamline device management and optimize the performance of your radios, ensuring your team is always connected.
Device programming and provisioning
Optimize your operations with device programming and expert guidance for peak device performance.
Preventive maintenance
Prevent equipment failures and downtime with a proactive preventive maintenance program.
Technical support
Ensure device availability with on-site and remote tech support, hardware repair and replacement.
Discover which device management service package is right for you
Improve your fleet’s performance with our device and radio programming services and analytics. Explore our service offers to find the one that best meets your needs.

Services for APX™ two-way radios
Keep your APX™ two-way radios operating at peak performance with our essential, advanced and premier service packages.
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Services for LTE devices
Troubleshoot issues and properly restore your device with help from our technical support experts and hardware repair services.
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Services for MOTOTRBO™ radios
Optimize the performance of your radios through software updates, maintenance, premium features, tech support and hardware repair.
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Services for WAVE PTX devices
Give your team a comprehensive, out-of-the-box experience that includes tech support, hardware repair and software updates.
Learn moreExplore our Customer Hub
Track cases, see and update case management details, submit repair requests and much more.







Motorola Solutions has a complete line of device services from radio commissioning to database hosting and software support; whatever an agency might need to ensure radios are ready to perform.
John Lozar
System Coordinator, DU-COMM, DuPage County
Device & radio management services resources
Guides & Documents

So. California Edison case study
Premier managed services optimize communications performance with an always up-to-date radio fleet.

Prince William County case study
Streamline radio programming and save valuable time with Device and Radio Management Services.

Device programming & provisioning
Optimize performance with software and security updates, programming and on-site setup and training.

Technical support services
Access expert tech support, proactive maintenance and hardware repair and replacement.