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Device & Radio Management Services

Ensure the availability and performance of your mission-critical and business communications with expert support and comprehensive services for two-way radio and broadband devices.

Your team relies on instant communications

When seconds count, your message must get through. Partner with our experts and leverage our suite of services to streamline device management and optimize the performance of your radios, ensuring your team is always connected.

Device programming and provisioning

Optimize your operations with device programming and expert guidance for peak device performance.

Preventive maintenance

Prevent equipment failures and downtime with a proactive preventive maintenance program.

Technical support

Ensure device availability with on-site and remote tech support, hardware repair and replacement.

Looking for a trusted partner to help you manage your devices and radios?

Discover which device management service package is right for you

Improve your fleet’s performance with our device and radio programming services and analytics. Explore our service offers to find the one that best meets your needs.

Services for APX™ two-way radios

Services for APX™ two-way radios

Keep your APX™ two-way radios operating at peak performance with our essential, advanced and premier service packages.

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Services for LTE devices

Services for LTE devices

Troubleshoot issues and properly restore your device with help from our technical support experts and hardware repair services.

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Services for MOTOTRBO™ radios

Services for MOTOTRBO™ radios

Optimize the performance of your radios through software updates, maintenance, premium features, tech support and hardware repair.

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Services for WAVE PTX devices

Services for WAVE PTX devices

Give your team a comprehensive, out-of-the-box experience that includes tech support, hardware repair and software updates.

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Explore our Customer Hub

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Track cases, see and update case management details, submit repair requests and much more.

Customer Hub Customer Hub Customer Hub

Device & radio management services resources

Guides & Documents

So. California Edison case study

Premier managed services optimize communications performance with an always up-to-date radio fleet.

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Prince William County case study

Streamline radio programming and save valuable time with Device and Radio Management Services.

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Device programming & provisioning

Optimize performance with software and security updates, programming and on-site setup and training.

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Technical support services

Access expert tech support, proactive maintenance and hardware repair and replacement.

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