Software Services
Minimize service disruptions, reduce security risks and extend the lifespan of your equipment with proactive services. Trust our dedicated team to keep your software running smoothly and securely.
Learn more about our software services
Optimize your system's uptime, efficiency and reliability with our expert software services and dedicated support. Explore some of our software services to see how they can benefit your team.
Network and security monitoring
Our Network and Security Operations Center provides 24/7 proactive monitoring and management of your 9-1-1 systems to help ensure ongoing availability and security.
Cybersecurity advisory services
Navigate cyber threats and fortify your defenses with proactive risk management including risk assessments, incident response plans and compliance.
Explore our Customer Hub
Track cases, see and update case management details, submit repair requests and much more.
Discover the right services for your ecosystem
Cyber activity increasingly impacts public safety mission-critical systems
Public safety agencies rely on critical communications networks and secure information systems to save lives and protect communities. A new joint report reveals that cybercriminals are actively targeting these mission-critical systems, creating significant operational challenges for emergency services. The report, “Persistent Disruptive Cyber Activity Impacting U.S. Public Safety Mission-Critical Services”, by the Public Safety Threat… Read More
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The Role of AI Noise Reduction in UK and European Emergency Call Handling
There were 285 million calls to European Union (EU) emergency numbers in 2023, representing a 6% increase since 2021. In the UK alone, there were 37.7 million calls to 999 and 112 numbers in 2024, an increase of 2 million calls since 2022. From the moment an emergency call is placed, to when the incident… Read More
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Feature Focus for VESTA
Single Sign On (SSO) for VESTA 9-1-1 We are excited to announce SSO for VESTA 9-1-1. What is SSO? SSO lets VESTA 9-1-1 users employ their Motorola Solutions CommandCentral cloud login ID and password to access both the VESTA 9-1-1 console and cloud applications. The benefits are numerous. Increase productivity – one user name and… Read More
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