Software Services
Minimize service disruptions, reduce security risks and extend the lifespan of your equipment with proactive services. Trust our dedicated team to keep your software running smoothly and securely.
Learn more about our software services
Optimize your system's uptime, efficiency and reliability with our expert software services and dedicated support. Explore some of our software services to see how they can benefit your team.
Network and security monitoring
Our Network and Security Operations Center provides 24/7 proactive monitoring and management of your 9-1-1 systems to help ensure ongoing availability and security.
Cybersecurity advisory services
Navigate cyber threats and fortify your defenses with proactive risk management including risk assessments, incident response plans and compliance.
Managed Detection & Response (MDR)
Respond quickly to cyber threats with our 24/7 monitoring and remediation services by highly-skilled analysts.
GIS managed services for CAD
Optimize your GIS data to improve CAD operations and response times with address validation, quickest route times, custom map displays and more.
Special event services for PremierOne
Rely on our experts to manage technical considerations during special events so you and your staff can stay focused on delivering a safe experience for your community.
SAA managed services for Flex
Entrust your Flex system administration to our team of professionals for expert management, up-to-date software and peak efficiency.
Explore our Customer Hub
Track cases, see and update case management details, submit repair requests and much more.
Latest command center software blogs
Explore the newest insights and updates on command center software services and solutions.
How to Leverage CommandCentral Aware for Community Events
For community events such as parades and festivals, CommandCentral Aware offers robust tools for real-time live viewing during an event to enhance public safety. Key features include: Tactical Markups Designate a tactical plan within CommandCentral Aware by highlighting the event’s perimeter and high foot-traffic areas (e.g., parade routes) on the map. This enables you to… Read More
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Cyber Risks to 911: The Latest PSTA Threat Report
Emergency call handling (ECH) systems, the backbone of our public safety agencies’ operations, are increasingly under attack. A recent report from the Public Safety Threat Alliance (PSTA) reveals a concerning trend of escalating cyber threats impacting 911 networks across the USA. The growing number of attacks The frequency of attacks on emergency call handling systems… Read More
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Managed Services Bridge the Distance for Kauai Police
The island of Kauai, known as the Garden Isle, is a jewel of the Hawaiian archipelago. With breathtaking mountainous landscapes and secluded beaches, it attracts visitors from across the globe. But for the men and women of the Kauai Police Department (Kauai PD), this paradise presents a unique and demanding set of challenges. Patrolling a… Read More
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