Software Services
Minimize service disruptions, reduce security risks and extend the lifespan of your equipment with proactive services. Trust our dedicated team to keep your software running smoothly and securely.
Learn more about our software services
Optimize your system's uptime, efficiency and reliability with our expert software services and dedicated support. Explore some of our software services to see how they can benefit your team.
Network and security monitoring
Our Network and Security Operations Center provides 24/7 proactive monitoring and management of your 9-1-1 systems to help ensure ongoing availability and security.
Cybersecurity advisory services
Navigate cyber threats and fortify your defenses with proactive risk management including risk assessments, incident response plans and compliance.
Managed Detection & Response (MDR)
Respond quickly to cyber threats with our 24/7 monitoring and remediation services by highly-skilled analysts.
GIS managed services for CAD
Optimize your GIS data to improve CAD operations and response times with address validation, quickest route times, custom map displays and more.
Special event services for PremierOne
Rely on our experts to manage technical considerations during special events so you and your staff can stay focused on delivering a safe experience for your community.
SAA managed services for Flex
Entrust your Flex system administration to our team of professionals for expert management, up-to-date software and peak efficiency.
Explore our Customer Hub
Track cases, see and update case management details, submit repair requests and much more.
Latest command center software blogs
Explore the newest insights and updates on command center software services and solutions.
PSTA sees surge in public safety cyberattacks in 2025
This October, as we observe Cybersecurity Awareness Month, the latest quarterly figures from the Public Safety Threat Alliance (PSTA) paint a clear picture of the critical need for a united front against growing cyber threats. The data shows a significant increase in attacks, with a 103 percent increase in successful cyber attacks against public safety… Read More
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Phoenix Fire Department’s Lifeline: Heroic Mountain Rescues and Radius Mapping
A mountain rescue A dirt bike crash and a teenager with a compound leg fracture. This is just one harrowing scene among countless mountain rescues the Phoenix Fire Department Regional Dispatch Center navigates daily, all with the help of Motorola Solutions’ Radius Mapping. Jonathan Keeling, Fire Communication Supervisor, recalls, “For this patient with the compound… Read More
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Transforming how Springfield-Greene County serves their community
Recently, we had the privilege of sitting down with April Ford, Director, and J.R. Webb, Assistant Director, for Springfield-Greene County 9-1-1 in southwest Missouri. Dedicated public safety professionals — April with 28 years, and J.R. with over 40 — they have reached a pivotal moment in how they serve their community: the successful deployment of… Read More
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